Spa Etiquette

Rejuvenate definition to help people understand the reasoning behind spa etiquette.

Gift Certificates

Give the gift of health and well being. Gift certificates are available for treatments, packages and dollar denominations. Shop Online Today

Online Shop

Share the gift of Spruce Body Lab from the convenience of the web when you visit our online store.

Oh Yeah, The Rules

At Spruce Body Lab we require 24 hours notice for cancelations. For your initial visit, a credit card is requested to guarantee your appointment time. If you must cancel with less than 24 hours notice, the full price of your appointment will be applied. A friendly reminder call will be made 48 hours in advance of your appointment time.

Please be on time. Regardless of your arrival time, the treatment will end as scheduled so as not to inconvenience the next guest, and the full price will apply. You will be asked to arrive 15 minutes early to fill out health history forms. This way, we can ensure that you’ll get the most out of your RMT massage or skin care treatment with your therapist.

In order to maintain a tranquil setting, we ask that cell phones and voices be set to quite mode while in the reception and treatment areas.

Parking

There is meter parking in front of Spruce Body Lab on both sides of Richards Street in Yaletown. There are no applicable parking restrictions throughout the day. Should your visit extend beyond the 2 hour parking limit, please let our reception staff know where your car is parked and we’d be happy to add additional time to your meter when the need arises.

Bicycles

There are bike racks located in front of Spruce Body Lab spa in Vancouver. Bikes are not permitted inside Spruce Body Lab.

Pets

Due to the possible allergies of our guests, Spruce Body Lab does not allow pets within the reception area or treatment rooms of the spa.

Children

Spruce Body Lab aims to provide a retreat from daily stresses. In order to maintain this tranquil setting for all of our guests, we are unable to accommodate services with children in attendance.

Feeling Good?

Spruce Body Lab’s referral program will keep you feeling and looking good. For every three people you refer to our spa, you’ll receive a $50 credit to your account which can be used for Spruce Body Lab services and products.¬†Learn More

Loyalty Rewards Program

Spruce Body Lab has put together a Retail Rewards Program to thank our loyal clients who choose to purchase their skin care with us. Learn More about Loyalty Rewards

Payment Methods

Cash, personal cheques, Visa, Mastercard, American Express and Debit are accepted. For purchases or prepayments over the phone, we invoice via PayPal to protect your privacy. All transactions are processed in CAD.

Rebooking Bonus

Plan ahead and save. When you rebook for your next treatment on the day of your treatment, you’ll receive a rebooking bonus of $10 off your next skin care treatment.

Gratuities

If you enjoyed your service and wish to express that in the form of a tip, you can do so in two ways. You may leave the tip directly with the service provider, or with the receptions staff. Gratuities may be given via our accepted payment methods.

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